In our final episode of the Conversational Intelligence mini-series, Deb and I will recap some of our favorite tips and tools to put at your fingertips listeners, so that you can muster the “will” to have that next challenging conversation.
In today’s episode of the Conversational Intelligence mini-series, Deb and I discuss more tools to remap relationships toward greater trust and navigate conversations with greater success. When things start to go awry in conversations it is often due to assumptions we make from an ‘I’ mindset, rather than a ’We’ mindset. When you are more aware of your own thought processes, experiences, and assumptions, you can shift them to consider the larger picture and the result…higher quality conversations!
In today’s episode of the Conversational Intelligence mini-series, Deb and I discuss tools to remap relationships toward greater trust and navigate conversations with greater success. When things start to go awry in conversations it is often due to conversational assumptions. If you can become more aware of these assumptions, you will have higher-quality conversations with others.
In today’s episode of the Conversational Intelligence mini-series, Deb and I discuss how we can get clarity about definitions and terms, in moments of uncertainty. We’ll pull back the curtain on the meaning of Double Clicking and provide concrete examples of how to ask for the deeper meaning of a word or commonly used phrases. When a meaningful conversation requires more than mutual agreement of definitions, we use conversational agility to reframe, refocus and redirect the mindset of the speaker, which opens access to different parts of the brain. Using these tools ensures that at the end of a meeting your team agrees on much more than definitions.
In today’s episode of the Conversational Intelligence® mini-series, Deb and I will discuss the three levels of conversation and how you can identify what level of conversation you are having. Then we’ll provide some tips about how to level up or level down to achieve great outcomes! Enjoy!
Welcome to our “Minutes with Mary” special podcast mini-series on Conversational Intelligence®. Throughout this series, I will be joined by my co-host Deb Shannon, another certified conversational intelligence® coach.
In the first episode of the Conversational Intelligence® mini-series, Deb and I will begin with some of the foundational building blocks for having difficult conversations. It starts with you.. and how you carry yourself.
In this episode, Jake, Ari and Mary touch on some of the fundamentals of Conversational Intelligence (C-IQ), the neuroscience of having positive and negative conversations, and the impact that is has on building trust. In the words of Judith Glaser, “Words create worlds.” Having the ability to shift from conversations that trigger defensiveness and fear, to conversations that that build healthy organizational environments, move organizations to greatness. I hope you enjoy these few minutes of our conversation!
In today’s episode of Minutes with Mary, I am chatting with Lindsay Fenlon, CEO of Big Brothers Big Sisters of East Central Wisconsin and Jaime Kriewaldt, Chief Program Officer of Big Brothers Big Sisters of East Central Wisconsin. Jaime was formerly the Executive Director of Best Friends of Neenah Menasha. Big Brothers Big Sisters and Best Friends, two youth-mentoring organizations officially merged on January 1, 2020. This conversation is to explore the journey the two organizations embarked on beginning in July 2018. Lindsay and Jaime will share the elements of success and dispel the myth that only big organizations have access to resources to do it right.
In today’s episode of Minutes with Mary, Mary has a discussion with her colleague Scott Schaffer of Public Interest Management Group. Scott and Mary have collaborated on many projects over the last seven years to support nonprofit clients exploring strategic partnerships and mergers. From their experience, they would like to share some key ingredients that contribute to success.
In this episode, Jake, Arye and Mary explore various topics including how to work with leaders and the Vista Leadership Institute programs offered through Vista Global. Mary discusses the key skills that 21st century leaders need to be successful: Listening, empathy and emotional intelligence. Jake, Arye and Mary also explore conversational intelligence, the neuroscience of having positive and negative conversations, and the impact it has on building trust.
Other topics discussed include components of the Vista Leadership Institute: values clarification, working in teams, cross-cultural competence and implicit bias. Enjoy!
In this episode of Minutes with Mary, Jake, Arye and Mary explore various topics related to certified B Corps and the business for good movement. What is a B Corp? Why did Mary certify Vista Global as a B Corp in 2012? What does it take to become certified? And how has the business for good movement evolved over the last decade? This is the business movement transforming the global economy. Enjoy!
In this episode, Jake, Arye and Mary explore various aspects of being a solopreneur. What does it take? How do you manage your energy so you can be your best self? How do you maintain your capacity to grow your business? Mary shares a few tips and routines that she has put into practice to start and end her day in order to maintain a full energy tank. Enjoy!
In this episode of Minutes with Mary, Mary shares the journey of the different seats she has occupied at the table of doing work to make a difference in the world. Enjoy!
In this episode we cover a wide range of topics within the impact world including: b-corps, workflow & energy, what makes a great leader, the importance of empathy, listening and more.